COVID 19 SAFE
In order for you to enjoy your holiday we have enhanced cleaning protocols in place which have been set by our industry body.
We are delighted to say that we’ve been granted the “Good to Go” certificate by Visit England which shows we are following Government guidelines and have effective risk assessments and cleaning protocols in place for the protection and safety of our guests.
As the time to clean between guests has been extended, check in and check out times must be strictly followed and there are one or two changes to the way we do things.
- • We have removed some non-essential items such as unnecessary soft furnishings.
- • We are providing duvets and pillows and all bed linen and towels, but should you wish to bring your own we will, of course, remove them. Please just let us know.
Covid19 safe worry free booking
If we are required by the Government to close as a result of Covid-19 restrictions or if you find yourself unable to travel as a result of Government Covid-19 restrictions, for example the introduction of new tiers, or restrictions on travelling from one tier to another, then we will, of course, allow you to cancel or reschedule your booking without penalty.
However, if you or any member of your party contract Covid-19 or are required to self isolate and you therefore decide to cancel your holiday, then our normal cancellation terms apply. To this end we urge all our guests to take out proper travel insurance before taking a holiday with us; Covid-19 is covered by most travel insurers as it is now considered a ‘known risk’.
You can find lots up to date information about the current Covid-19 situation in Devon by consulting the Devon County Council Website by clicking here.
